Refund policy

Refunds
All sales are final, and no refunds will be provided.

If any component of a sauna kit arrives broken or damaged, we will arrange for a free replacement for our customers. Please inform us of the damage and start the replacement process by reaching out through one of the contact methods listed below.

Questions
For any inquiries regarding our return policy, please contact us:

Phone: (607) 216-8458
Email: info@refugiosaunaco.com