"Phil at Refugio Sauna made the whole journey—from purchase to assembly—feel like a collaboration instead of a transaction. I built the cube sauna myself using the instructions provided, and anytime I hit a snag, Phil was immediately there with clear answers and genuine patience. He even connected me with someone who could walk me through the trickier parts of the build, which made the entire process smooth and stress-free. The sauna itself is stunning, solid, and clearly crafted with care. If you’re looking for both a top-tier product and a seller who truly stands behind it, Refugio is the way to go."

"We love our new sauna! Our experience with Refugio Sauna Co. was amazing, start to finish. We completed the majority of our build in a single weekend afternoon, and loved having access to an installation support expert by phone for one question that popped up. With the support, the build was quicker and easier than we thought it would be. We love coming home from work now and easing into our evening with a sauna session, and our friends love it too! Thank you, Refugio Sauna Co!"