Real Experiences From Our Customers

"Phil at Refugio Sauna made the whole journey—from purchase to assembly—feel like a collaboration instead of a transaction. I built the cube sauna myself using the instructions provided, and anytime I hit a snag, Phil was immediately there with clear answers and genuine patience. He even connected me with someone who could walk me through the trickier parts of the build, which made the entire process smooth and stress-free. The sauna itself is stunning, solid, and clearly crafted with care. If you’re looking for both a top-tier product and a seller who truly stands behind it, Refugio is the way to go."
Jeff M. - Westborough, MA
"We love our new sauna! Our experience with Refugio Sauna Co. was amazing, start to finish. We completed the majority of our build in a single weekend afternoon, and loved having access to an installation support expert by phone for one question that popped up. With the support, the build was quicker and easier than we thought it would be. We love coming home from work now and easing into our evening with a sauna session, and our friends love it too! Thank you, Refugio Sauna Co!"
Nat and Geoff P. - Central NY
  • Free Curbside Shipping

    We deliver every sauna kit right to your driveway at no extra cost—in the vast majority of the lower 48 states. Totally free shipping, and no surprise fees, ever.

  • Hassle-Free Damage Protection

    On the rare chance something arrives damaged, we’ll handle all the coordination and send a replacement fast—so you can relax, and not wrestle with freight claims.

  • Expert Phone Support & Coaching

    From unboxing to your first steam, you’ll have direct access to a sauna pro for tips, troubleshooting, and step-by-step guidance.